Advice and support

Complex situations.
Clear next steps.

Things usually get difficult where several offices and deadlines overlap. We sort out your situation with you and organise what needs to happen now.

  • Personal

    We talk to you as equals.

  • Multilingual

    Wherever possible, we advise you in the language you feel comfortable in.

  • Structured

    One task after another, in a sensible order.

  • Connected

    We coordinate with authorities and specialist services.

Services

How we can help.

Many issues are connected. We look at your situation as a whole and start where it is most urgent.

Residence & procedures

For questions about residence and in asylum-related procedures, we explain how things work. We keep an eye on deadlines along the way.

Authorities & applications

We explain letters from public offices in plain language and help you fill in applications. That way, you know what is being asked of you.

Housing & everyday life

For questions about housing and social benefits, we find out which office can help. We prepare the documents together with you.

Work & qualifications

On your way into work, we show you which offices and services match your qualifications.

Family, school & daycare

We help with registering for daycare and school, and with the forms that follow.

Language & translation

We interpret and translate or arrange the right support. That way, everyone involved understands the same thing.

Coordination & support

If a lawyer, a counselling service or another specialist office is needed, we make the contact and coordinate directly.

Your topic is not listed?

Write to us anyway. We will tell you honestly whether we can help or who the right contact is.

Free enquiry

Our approach

Not everything has to be solved at once. But the next step should be clear.

We sort out what is urgent and what can wait. Then we go step by step.

About AHRRENZ

Professional clarity.
A human perspective.

AHRRENZ combines structured work with personal support. We take the time to understand your situation before we act.

You make your own decisions. We make sure you can decide well informed and reach the right offices.

With us, you always know:

  • Where you stand right now
  • What happens next
  • Which documents you need
  • Who is responsible

How it works

How we work.

Free enquiry
  1. Understand the situation

    In the first conversation, we listen and look at which documents you already have.

  2. Create clarity

    We sort out the situation and decide what comes first. You get a plan you can follow.

  3. Support the next steps

    We help with the organisation and support you through the rest of the process.

Languages

Understanding starts with language.

If you understand what is going on, you can make better decisions. That is why we advise you in your language wherever possible, or arrange a translation.

FAQ

Frequently asked questions.

Your question is not here? Write to us. We will answer you personally.

Ask a question
What happens in the first conversation?

You tell us what it is about, even if your documents are not complete. By the end of the conversation, you know how things will continue.

How much does the advice cost?

Your first enquiry is free of charge. If further support makes sense, we will tell you the costs in advance.

Which documents should I bring?

Bring what you have about your matter, for example letters from authorities, official decisions or contracts. If something is missing, we will tell you what else is needed.

In which languages can I get advice?

In German, English, Turkish, Arabic, Ukrainian, Farsi, Dari and Pashto. For other languages, we arrange a translation wherever possible.

Does AHRRENZ help with contacting authorities?

Yes. We help you understand letters and prepare applications, and we support you in communicating with authorities.

Does AHRRENZ also help with housing or work?

Yes. We support you with questions about housing and accommodation as well as work and qualifications.

Is AHRRENZ a law firm?

No. We do not provide legal advice and do not replace a lawyer. If a legal assessment is needed, we put you in touch with a law firm.

What happens if other specialists are needed?

Then we coordinate the cooperation with lawyers, counselling services or other specialist offices. You do not have to organise this on your own.

Contact

You don't need to know yet exactly what to do.

Briefly describe your situation. We will get back to you and work out the next step with you.

Prefer to write directly? info@ahrrenz.com
Get in touch

Free enquiry

Attach documents (optional)

    Your name and one way to contact you are enough. We will get back to you as soon as possible.